Effective Date: 22-09-2025
At Utsav India (www.utsavindia.in), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with our services.
1. Information We Collect
When you use our website, we may collect the following information:
- Personal Information: Name, email address, contact number, billing/shipping address, and payment details.
- Non-Personal Information: Browser type, device details, IP address, and website usage data.
- Vendor/Artisan Information (if applicable): Business name, product details, and payment/bank details for transactions.
2. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders.
- To manage your account and vendor profiles.
- To improve our website, products, and customer experience.
- To send promotional offers, newsletters, and updates (you may opt out anytime).
- To ensure secure payments and prevent fraudulent activities.
3. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Trusted third-party service providers (such as payment gateways, courier/shipping partners, or analytics providers).
- Vendors/Artisans to fulfill multi-vendor orders placed on our platform.
- Legal authorities when required by law or to protect our rights.
4. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience, track preferences, and provide personalized services. You may disable cookies in your browser settings, but some features of the site may not function properly.
5. Data Security
We take reasonable steps to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, update, or correct your personal data.
- Request deletion of your data (subject to legal and contractual obligations).
- Opt out of marketing communications.
To exercise these rights, please contact us at support@utsavindia.in.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: support@utsavindia.in
🌐 Website: www.utsavindia.in